Refund Policy

1. General Policy

As a non‑profit organization, most contributions we receive are charitable donations. In general, donations are non‑refundable. However, we understand that errors can happen and will review refund requests on a case‑by‑case basis.

2. Eligible Refund Situations

We may consider a refund in situations such as:

Duplicate donations made in error
Incorrect donation amount (e.g., an extra zero)
Unauthorized transactions (for example, card used without permission)

To request a review, please contact us as soon as possible.

3. Refund Request Process

If you believe a refund is warranted, please contact us within 7–14 days of the transaction (you can choose one period) with:

Your full name
Date and amount of the payment
Proof of payment or transaction reference
Reason for the refund request

Send your request to: info@ninibileonettetyresrecycling.com

We will review your request and respond in a reasonable timeframe.

4. Method of Refund

Approved refunds will be processed using the same payment method used for the original transaction, where possible. Processing times may vary depending on your bank or payment provider.

5. Event Fees, Products, and Services

If we collect fees for events, trainings, or products:

Refunds may be available if an event is cancelled by us, or if you cancel within a clearly stated period (for example, 7 days before the event).
Any specific refund conditions for particular events or services will be stated on the event or registration page.

6. Changes to This Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page. Your continued use of our website or services after changes are posted means you accept the updated policy.

7. Contact

For any questions about this Refund Policy or to request a refund, please contact us at:
info@ninibileonettetyresrecycling.com