Shipping Policy

1. General

Nini Billionette Tyre Recycling is primarily an NGO, but we may offer products, recycled items, or materials for sale or distribution. This Shipping & Delivery Policy explains how we handle orders and deliveries.

2. Shipping Areas

We currently ship or deliver orders within Cameroon (and looking forward shipping to other countries). Some remote areas may have limited delivery options or longer delivery times.

3. Processing Time

Orders are usually processed within 3–7 working days after payment or confirmation, unless otherwise stated for a specific product or project. You will be informed if there are delays.

4. Delivery Time

Estimated delivery times will depend on your location and the delivery method used. Once your order has been dispatched, we will provide any available delivery details or tracking information (if applicable).

5. Shipping Costs

Shipping or delivery fees (if any) will be clearly communicated before you confirm your order. Costs may vary based on location, weight, and delivery method. Certain community or project deliveries may be free or subsidized.

6. Pickup Options

For some items or events, we may offer local pickup at an agreed location in Limbe or another specified area. Details will be provided on the relevant project or product page.

7. Damaged or Missing Items

If your order arrives damaged or incomplete, please contact us within a reasonable time with your order details and, if possible, photos of the damage. We will work with you to assess the issue and, where appropriate, repair, replace, or otherwise resolve the problem.

8. Changes to This Policy

We may update this Shipping & Delivery Policy from time to time. Any changes will be posted on this page. Your continued use of our website or services after changes means you accept the updated policy.

9. Contact

For any questions about shipping, delivery, or an existing order, please contact us at:
info@ninibileonettetyresrecycling.com